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viahlink.com

viahlink.com Service Guide

Everything you need to get started and manage your design requests

Getting Started with viahlink.com for Order Partner

* For dental clinics and dental laboratories requesting dental design services

New to viahlink.com? We're glad you're here! From setting up your account and organization to submitting design requests, tracking their progress, and communicating throughout the process, we'll guide you every step of the way.

  1. New to viahlink.com? What should I do first?

    Sign UpAccount creation, Partner typeSign InEmail/Password login, Forgot passwordPhone VerificationPhone Number, Verification code

  2. How do I set up my account information?

    Account InformationDisplay name, Language, Time zone, Profile photoChange Phone NumberNew number, Verification codeChange PasswordNew password

  3. How do I manage my organization and team?

    Organization SettingsOrganization name, Time zoneInvite Team MembersEmail invite, Join organizationTeam RolesRole selection, PermissionsRemove Team MembersRemove, Re-invite, Request transfer to admin

  4. How do I request and manage a design?

    New Design RequestCAD tool, Note, Production items, Scan file uploadRequest ManagementDesign Request Number, Status check, CancelAdd a Team MemberAdd/remove participantChat & FilesSend message, Shared files

  5. What should I do if I have a problem?

    Search the Help CenterKeyword search, Related guides/FAQContact Supportviahlink.com Support email

Couldn't find the answer in our guide?

Contact SupportIf you have any questions, feel free to contact us. We'll get back to you within 1–2 business days.